All our products are shipped with Royal Mail:
|2nd class standard shipping||signed for|
You need to allow us 3-7 working days for your plugs to be made and posted
Delivery time depends from country you live in. According to information provided by Royal Mail delivery time for 2nd class postage are:
|Within UK||2-4 working days|
|Ewerywhere Else||7-14 working days|
In case when "signed for" method is chosen delivery time is shorter from 2-5 working days depending from country you live in
If you wish use tracked postage please do message us prior payment
- all our plugs are made to order. Due to hygiene reasons we can not accept any returns
We can not refund and/or resend any orders or postage costs in case when:
- package is returned to us undelivered(product will be resend after new postage costs is covered ).Please do make sure your address details are correct.
- we look after our products, offers organic, handmade ear plugs according to your order, we will not accept any returns, unless there is a technical fault which was caused by shipping or there is an error on our part with the order. You need to send us photo of faulty plug in 2days of date it's been received.
In this case we are more than happy to send you a replacement.